Nov
8
Are you Getting Your Parcel Refunds?
November 8, 2009 | Leave a Comment
There’s nothing more frustrating than scheduling an important shipment with care to ensure it arrive on time to only to discover later that it didn’t. For whatever reason…the shipment was delayed or even lost. You might discover months later that you’ve lost a client over it and that will be the first you hear of it. Most people think there aren’t any problems with their shipping provider until this type of situation pops up. And it’s a very big problem. But have you ever wondered if that’s really the case?
Do you ever wonder if maybe you have problems with your shipping provider frequently…you’re just not aware of it? A lot of shipping providers are pretty conveniently understanding of missed deadlines and inevitable delays. You won’t even hear about them. Most companies just aren’t aware of it unless it actually creates a problem. That’s where Parcel Savings can step in and be useful. They monitor shipping activity for their clients looking for failed or mishandled deliveries, etc. Most are amazed at what they find.
Taking advantage of ParcelSavings.com’s free 6 month analysis leaves businesses and corporations shocked at how much money they have doled out unnecessarily for shipping. They’re always surprised at the number of shipping problems that occurred that they were absolutely unaware of. And they’re even more surprised to discover that they were not offered any refunds or discounts on services that were not, in fact, provided.
These unnoticed late shipments often leave the company’s clients dissatisfied with the company’s service and often lead to turnover. Another prominent issue that ParcelSavings.com usually turns up during the analysis is residential delivery charges to commercial addresses. Companies often don’t notice the additional fee or are unaware that the address they are being charged extra for is not residential. This type of parcel management service doesn’t affect the company/client relationship, but it does affect the company’s bottom line when it comes to shipping costs. You’re due a parcel refund that you aren’t getting.
Working with Parcel Savings doesn’t mean all your shipping problems will go away. That’s a fact of life. But you’ll be AWARE of your shipping problems so you can act on them (increasing the probability that your client relationships will stay healthy) and you can take full advantage of the parcel refunds you deserve for the first time. And they don’t even charge you anything unless they obtain refunds for your company (they take a small percentage of all refunds obtained).
Nothing is more disruptive to a professional relationship than lack of follow through on a guarantee. Parcel management is aware of that and believes that no one should pay for a service that they didn’t actually perform. So don’t wait for the next time you NOTICE a shipping problem. They’re happening and they’re affecting your bottom line and your relationship with your clients whether you are aware of it or not. Take control. Don’t leave the control of your company’s shipping in the hands of your shipping company. They’re not watching out for your bottom line. They’re watching out for their own.
Ben Jamison is a consultant working with companies looking to streamline their shipping processes and decrease their shipping costs. The first thing he suggests for most clients is Parcel Savings. Parcel Savings handles parcel refunds and discounts for their clients. Many first time users are surprised to see themselves receiving $1,000’s in refunds per week.
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